ta999's Privacy Policy

ta999 places the utmost importance on the privacy of its users. This Privacy Policy ("Policy") explains what kinds of personal information we collect about you, why we collect it, how that information is used, and how we keep it secure.

By using the ta999 platform or registering an account, you are agreeing to the terms of this Privacy Policy. If you disagree with any part of this policy, please stop using our services.

This policy is an integral part of our Terms and Conditions. We may update this policy from time to time — changes will be published on this page and the "Last Updated" date will change accordingly.

When you create an account on ta999, we collect the following information:

• Full name (as it appears on your national identity card)
• Date of birth (for age verification — only accounts for those aged 21 or above are approved)
• Email address
• Mobile number
• Residential address
• Nationality

ta999 carries out a KYC (Know Your Customer) verification process to meet regulatory requirements and prevent fraud. As part of this process we may collect:

• National Identity Card (NID) or passport copy
• Driving licence or other government-issued identity document
• Proof of address documents (utility bills, etc.)
• Proof of financial information (where required)

These documents are used solely for verification purposes and are stored securely using encryption.

To manage our payment processing we collect:

• bKash, Nagad, Rocket, or Upay mobile number
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and dates

All financial information is protected by SSL encryption. We never store complete card numbers or payment PINs.

Our platform automatically collects certain technical information:

• IP address and device identification information
• Browser type and version
• Operating system information
• Session logs and login history
• Gaming activity and betting history
• Cookie and local storage data

ta999 uses your personal information for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To keep gaming, betting, and payment services running.
• Age and identity verification: To confirm that users are aged 21 or above only.
• Financial transaction processing: To complete deposits and withdrawals securely.
• Customer support: To resolve your issues and enquiries.
• Fraud prevention: To detect and prevent suspicious activity.
• Responsible gaming: To identify problematic gaming behaviour and provide support.
• Service improvement: To improve our platform and user experience.
• Sending notifications: To inform you about relevant offers, updates, and promotions (with your consent).

We process your information on the following legal bases:

• Contractual necessity: Information that is essential for delivering our services.
• Legal obligation: To comply with applicable laws and regulations.
• Legitimate interests: To prevent fraud, ensure security, and maintain service quality.
• Your consent: For marketing communications and cookies.

ta999 does not sell your personal information to third parties for commercial purposes. However, some information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banks to complete transactions.
• Identity verification services: With trusted verification partners to complete the KYC process.
• Law enforcement agencies: In accordance with court orders or government directives.
• Anti-fraud services: With organisations that prevent fraud and money laundering.
• Technology infrastructure partners: With cloud hosting, security, and technical service providers — solely for operating the service; they are not permitted to use the data themselves.

Confidentiality agreements are in place with all third-party partners and they are obligated to use the information only for the specified purpose.

Cookies are small text files stored in your browser. ta999 uses the following types of cookies:

• Essential cookies: For login sessions, security, and core platform functionality — without these the service will not work.
• Functionality cookies: To remember your preferences (language, game settings).
• Analytics cookies: To understand and improve site usage — these do not contain personally identifiable information.
• Advertising cookies: To display relevant offers based on your interests (subject to your consent).

You can control or delete cookies at any time by changing your browser settings. However, disabling essential cookies may cause the service to not work properly.

ta999 maintains industry-standard security measures to protect your information:

• SSL/TLS encryption: All data exchanged between you and our servers is encrypted.
• Data encryption: Sensitive information is stored in encrypted form in our database.
• Access controls: Only authorised staff can access the information they need.
• Two-factor authentication: For additional account security.
• Regular security audits: Our systems are reviewed on a regular basis.
• Intrusion detection systems: Suspicious activity is detected automatically.

No security measure is completely impenetrable. In the event of a security breach, we will notify the relevant authorities and affected users in a timely manner as required by law.

ta999 retains your information in accordance with the following policy:

• All information is retained for as long as the account remains active.
• After an account is closed or deleted, information is kept for a specified period as required by legal obligations.
• Records of financial transactions may be retained for an extended period for audit and legal purposes.
• Once the required retention period ends, information is securely deleted or anonymised.

As a ta999 user you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (except where legal obligations apply).
• Right to restriction: The right to request that processing of your information be limited in certain circumstances.
• Withdrawal of consent: The right to withdraw consent at any time for information processed on the basis of your consent.
• Portability: The right to receive a copy of your information in a structured, commonly used format.
• Right to object: The right to object to the processing of your information in certain circumstances.

To exercise these rights or for any questions, contact us at: [email protected] or via 24/7 live chat.

If you no longer wish to receive marketing emails or notifications from ta999:

• Change your notification preferences in your account settings.
• Click the "Unsubscribe" link at the bottom of any marketing email.
• Contact us directly at [email protected].

Please note that even if you opt out of marketing communications, important transactional notifications related to your account (such as payment confirmations) will continue to be sent.

ta999 strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect any personal information from minors.

If we become aware that a user is under the age of 21:

• The account will be closed immediately.
• Any collected information will be deleted as soon as possible.
• Any deposited funds will be returned.

Further details are available on our Responsible Gaming page.

ta999 may update this privacy policy from time to time. In the event of changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to the registered email address for significant changes.
• If necessary, you may be asked to re-consent to the new policy.

If you continue using the platform after an update, you will be considered to have accepted the terms of the new policy. We therefore recommend reviewing this page regularly.

This privacy policy has been drafted in accordance with applicable international data protection standards and the laws of ta999's operational jurisdiction. For any dispute regarding the interpretation or application of this policy, we are always committed to resolving it through discussion.